Privacy Policy

Privacy Statement

At Sight Concern Worcestershire we are committed to protecting your privacy. This statement describes how we collect and use personal information. The terms of this statement may change, so please check it from time to time.Our data protection practices are regulated by a supervisory authority. The UK Supervisory Authority under the General Data Protection Regulation (“GDPR”) is the Information Commissioner’s Office (“ICO”). As a UK-based charity processing the personal data of individuals based in the UK, our supervisory authority is the ICO. If you have any queries about this privacy statement, please contact the Data Protection Officer at: info@sightconcern.co.uk Sight Concern Worcestershire, The Bradbury Centre, 2 Sansome Walk, Worcester, WR1 1LH  01905 723245

What information do we collect and how do we use it?

We may obtain personal information from you and use it as follows:

Information requests

We use contact information from web forms, emails, mail and telephone to send you information or materials that you have requested or to provide you a service. Your contact information is also used to contact you when necessary, for example, to fulfil a query or to provide a service.

Orders/Event Bookings and donations

Any orders/event bookings and donations you make will require personal and financial information. We will collect your contact information (such as contact details) and financial information (such as account numbers).

Contact information and financial information from the order, donation forms or enquiries are used to fulfil orders or provide services. Your contact information is also used to get in touch with you when necessary, for example to be able to fulfil an order. Financial information that is collected is held securely and deleted on an ongoing basis.

We may sometimes contact you with offers from companies that benefit Sight Concern and may be of interest to you.We will not sell or exchange your details with other organisations other than where we have a duty to share your information with third parties, regulatory or law enforcement agencies if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings.

Newsletters and Information Updates

Individuals have access to various newsletters and information updates from Sight Concern and can choose which communications they wish to receive. We will ask individuals to confirm that they wish to be opted into our newsletter communications. If you no longer wish to receive these communications, your information will be removed from our database.

Applying for a job or volunteering position

We will collect data about you, both personal data (such as your name and contact details) and also sensitive personal data (such as information in your CV). The personal data and sensitive personal data will be stored, processed, used and disclosed by us in the following ways:

  • To facilitate the recruitment process
  • To enable you to apply online for jobs
  • To answer your questions and enquiries
  • To third parties where we have retained them to provide services that we, you or our client have requested including references, qualifications and criminal reference checking services
  • To use your information on an anonymised basis to monitor compliance with our equal opportunities policy

Using our services

We will collect data about you, both personal data (such as your name and contact details), sensitive personal data (such as information about your mobility requirements and health) and information about the support that we provide. The data will be stored, processed and used in the following ways to provide and administer our services;

  • To answer your questions and enquiries
  • To make sure the staff supporting you have accurate, up to date information to help them decide the best possible support for you
  • To make sure that your concerns can be properly investigated if you have a complaint;
  • To monitoring the quality of services provided
  • To monitor our outputs and outcomes
  • To use your information on an anonymised basis to monitor compliance with our equal opportunities policy

We also may need to share your personal information with a 3rd Party involved in the delivery of any support services to you. In some circumstances we may seek to use your information in case studies This will be discussed with you prior to doing so, so as to meet our commitments to delivering on your Right to be Informed.

Lawful Basis for Processing Your Information

Our lawful basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it.We will collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you (iii) where the processing is in our legitimate interests and not overridden by your rights, or (iv) where we have a legal obligation to do so.

If you have opted in to receiving any Newsletter or Information Updates, we will use your data to provide these communications based on your opt-in consent. You can withdraw consent at any point.If you have provided a service to us, we will use your data as necessary to fulfil our contractual obligations, including to be able to process your request for payment and ensure timely payment.

In order to provide services to individuals we will use your data as necessary to fulfil our contractual obligations, including to deliver personalised support by email, phone and in person. We may collate personal information for example recording support provided, under our legitimate interests, enabling us to provide an effective and continuous service to you, improve our services in future and monitor our impact.

If you have used our services, we may still keep your personal information for up to three years after you have left under our legitimate interests. We wish to provide a quality experience which includes consideration of the services that we have provided to people. We always weigh the consideration of our legitimate interests against your privacy rights to ensure your rights are not overridden. If you wish to exercise your Right to Erasure (Right to Be Forgotten) we may discuss with you pseudonymising your records as an alternative to deletion/anonymisation

Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement, and you agree to allow us to share your details with other organisations that may fulfil your order or query on our behalf, or to provide you with additional support services in the administration of a support plan or action plan that we have agreed with you but are not able to deliver.

Sharing your information without your consent

We will normally inform you and ensure you are happy for your information to be shared, but there are times when we may need to share your information without your consent. we may have to share your data without consent could include where we are legally required to do so, or the law allows us to do so in order to protect you or other people. Such situations include:

  • Where there is a risk of harm or abuse to you or other people;
  • Where a serious crime is being investigated or where it could be prevented

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable contract, legal, tax or accounting requirements).When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.

Information Security

We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, or subject to unauthorised access.  Where necessary, we implement appropriate network access controls, user permissions and encryption to protect data. Where we engage third parties to process personal data on our behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

Under the General Data Protection Regulation, you have the following data protection rights:

  • Right to be informed. We will strive to be transparent in how we collect and use personal data. This Privacy Notice sets out how we do that and is publicly available. We are happy to receive questions or comments about any information contained in this Notice.
  • Right of access. If we store your personal data, you have the right to make a subject access request. We are required by law to make this information available to you within a month, unless the request is complex or there are numerous requests. This information will be supplied to you electronically in a format that is accessible to you. This will be free of charge.
  • Right to rectification. If you become aware that we hold incorrect or incomplete information about you, you can contact us to provide us with the correct information. We have a duty to keep up to date information.
  • Right to erasure (otherwise known as the ‘right to be forgotten’). If you withdraw your consent and it is our only legal basis for keeping your information, your personal information will be deleted upon your request.

If we no longer have a legitimate interest for keeping your data or the reason for keeping the information at the time you provided it is no longer applicable, we will delete your information upon request.There may however be situations where it is not possible, for example where we are required to by law. In these cases, we will explain to you why it is not possible to fulfil your request completely, however we will work with you to minimise any processing of that data.

Right to restrict processing. At this request, we will continue to store your data but will restrict any further processing. Decisions to restrict will be based on assessing whether legitimate grounds override individual rights or not.

Right to data portability. This is not applicable to us as we would not currently move your data to another organisations IT platform.

Right to object. You have the right to object to any direct marketing. Some of our direct marketing is done through our email briefings which we seek your consent for. If you withdraw consent, we will cease this marketing immediately. You also have the right to object to processing based on legitimate interests or the performance of a task in the public interest, exercise of official authority, or for purposes of scientific/historical research and statistics.  At this point we will consider the weight of the legitimate need to process data again the individual’s privacy rights.

Rights regarding automated decision making and profiling. This is not applicable as we do not currently automate decision making nor carry out any profiling.

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office Helpline on 0303 123 1113 or via the website at https://ico.org.uk/concerns/

What if I do not agree with this privacy policy?

If you do not agree to our processing of your data in the manner outlined in the policy, please do not submit any personal data to us.

Contacting Sight Concern

You can check the information that we hold about you by e-mailing us at info@sightconcern.co.uk

Further information and accessing your records

If you would like to know more about how we use your information you can:

  • Speak to the person in charge of your support;
  • Speak to the Chief Executive Officer who is our nominated Data Controller.

If you wish to see or have a copy of your records, contact the Chief Executive Officer /Data Controller as follows:

Jenny Gage, Chief Executive Officer, Sight Concern, The Bradbury Centre, 2 Sansome Walk, Worcester WR1 1LH. Tel: 01905 723245  Email:  info@sightconcern.co.uk

The data controller must respond to these requests within 1 month.

Where a request for copy of personal data is made electronically, we are able to supply the data in a commonly used electronic format if requested, or unless otherwise requested.

In accordance with the GDPR there is no charge for supply of copies of records, although in certain circumstances you may be charged a reasonable administration fee, for example if you require several copies of the records.

You should be aware that in exceptional circumstances some information may be withheld to protect you from undue harm, or where a third party is involved.Changes to this privacy policy

If this privacy policy changes in any way, we will put an updated version on our website. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances.

Implementation, Monitoring and Review of this Policy

The Chief Executive Officer has overall responsibility for implementing and monitoring this policy, which will be reviewed on a regular basis following its implementation and additionally whenever there are relevant changes in legislation or to our working practices.

Policy on Data Protection

 

  1. Policy Statement

Sight Concern Worcestershire is fully committed to compliance with the requirements of the Data Protection Act 2018 (DPA) which came into force on 25 May 2018.  This legislation regulates the use of personal data and gives effect in UK law to the EU General Data Protection Regulation.  The Act and the Directive aim to give individuals rights in connection with the processing of manual and computerised personal data and on the movement of such data.

 Sight Concern Worcestershire is required to maintain certain personal data about individuals for the purposes of satisfying our operational and legal obligations.  We recognise the importance of correct and lawful treatment of personal data as it helps to maintain confidence in our organisation and to ensure efficient and successful outcomes when using this data.

 The DPA applies to personal data in computerised, manual or any other format, as long as the data is in a system that allows the information to be readily accessible. The types of personal data that we may process include information about current, past and prospective employees and volunteers and service users; suppliers and other organisations with whom we have dealings.

 As a charity committed to providing the best possible service to those affected by sight loss we will ensure that all personal information is handled fairly and lawfully with due regard to confidentiality and in accordance with the principles of the Data Protection Act 2018.

 

  1. Data Protection Principles

We endorse and adhere to the principles of the Data Protection Act 2018 which specify that data must:

  1.        be fairly and lawfully processed; 
  2.        be obtained for a specified and lawful purpose and not be processed in any manner incompatible with that purpose;
  3.        be adequate, relevant and not excessive for those purposes;
  4.        be accurate and, where necessary, kept up to date;
  5.        only be kept for as long as necessary for the purpose for which it was obtained;
  6.        be processed in accordance with the data subject’s rights;
  7.        be kept secure from unauthorised or unlawful processing and protected;
  8.        not be transferred to a country or territory outside the European Union without adequate protection.

 

  1. Types of Data

The DPA lays down conditions for the processing of any personal data and makes a distinction between personal data and “sensitive” personal data. Personal data is defined as data relating to a living individual who can be identified from that data; or from that data and other information which is in the possession of or is likely to come into the possession of the data controller and includes an expression of opinion about the individual and any indication of the intentions of the data controller, or any other person in respect of the individual.

Sensitive data is defined as personal data consisting of information regarding an individual’s racial or ethnic origin; religion or belief; political opinion; trade union membership; sexual orientation; genetic or biometric data; criminal record; age, mental or physical health.

 Sight Concern Worcestershire holds information on:

  • Employees
  • Volunteers
  • Supporters
  • Business contacts
  • Those who agree to be added to the database
  • Those who contact our service for support and assistance
  • The type of support provided
  • Equal opportunities; only when requirement as part of a contract
  • Statistical information on visual impairment which is held to assist us to monitor, evaluate and provide the best possible service to those affected by visual impairment

 

  1. Handling of Personal/Sensitive Information

Sight Concern Worcestershire will, through appropriate management and the use of strict criteria and controls:- 

  • Observe fully the conditions concerning the fair collection and use of personal information;
  • Specify the purpose for which information is used;
  • Collect and process information only to the extent that it is needed to fulfil operational needs or legal requirements;
  • Ensure that data is only passed to a third party where there is a legitimate or lawful reason for doing so (for example, passing bank details to our payroll bureau in order to pay staff; passing service user details to a local authority as part of our contract with them)
  • Endeavour always to ensure the quality of information used;
  • Not keep information for longer than required operationally or legally;
  • Always endeavour to safeguard personal information by physical and technical means (i.e. keeping paper files and other records or documents containing personal/sensitive data in a secure environment; protecting personal data held on computers and computer systems by the use of secure passwords which, where possible, are changed periodically and ensuring that individual passwords are not easily compromised);
  • Ensure that personal information is not transferred abroad without suitable safeguards;
  • Ensure that the lawful rights of people about whom the information is held can be fully exercised.

In addition, Sight Concern Worcestershire will ensure that:

  • There is someone with specific responsibility for data protection in the organisation (the designated Data Controller) – currently the Chief Executive Officer.
  • Reasonable steps are taken to ensure the reliability of employees having access to personal information;
  • All staff managing and handling personal information understand that they are contractually responsible for following good data protection practice;
  • All staff managing and handling personal information are appropriately supervised and made aware of their legal responsibilities;
  • Computer terminals are placed in such a way that screens displaying personal information are not in public view and cannot be seen by passers-by;
  • That laptops and other portable devices are protected so that information cannot be accessed if they are lost or stolen;
  • A clear procedure is in place for anyone wanting to make enquiries about handling personal information, whether a member of staff or a membef the public and that such enquiries are promptly and courteously dealt with;
  • Methods of handling personal information are regularly assessed and evaluated;

    By law Sight Concern Worcestershire must provide employee liability information to any organisation that employees are transferred to in line with the Transfer of Undertakings Regulations (TUPE).

    Sight Concern Worcestershire does not use automated software for decision-making processes (e.g. sifting for recruitment or volunteers)

     

    1. Access to Personal Data

     All individuals who are the subject of personal data held by us are entitled to:

    • Ask what information we hold about them and why
    • Ask how to gain access to it
    • Be informed how to keep it up to date
    • Have inaccurate personal data corrected or removed
    • Prevent us from processing information or request that it is stopped if the processing of such data is likely to cause substantial, unwarranted damage or distress to the individual or anyone else
    • Be informed of what we are doing to comply with our obligations under the DPA

    This right is subject to certain exemptions which are set out in the Data Protection Act.  Any person who wishes to exercise this right should make the request in writing to the Chief Executive Officer.

     

    There is no fee payable for each subject access request.  If personal details are inaccurate, they will be amended upon request.  If by providing this information we would have to disclose information relating to or identifying a third party, we will only do so provided the third party gives consent, otherwise we may edit the data to remove the identity of the third party.

    We aim to comply with requests for access to personal information as quickly as possible but will ensure it is provided within 30 days of receipt of a written request.

    We are entitled to refuse to comply with a subject access request if you make repeated, unfounded or excessive requests.

    Personal information will only be released to the individual to whom it relates.  The disclosure of such information to anyone else without their consent may be a criminal offence.  Any employee who is in doubt regarding a subject access request should check with the Chief Executive. Information must under no circumstances be sent outside of the UK without the prior permission of the Chief Executive Officer. 

     

    1. Employee Responsibilities

    All employees must ensure that, in carrying out their duties, Sight Concern Worcestershire is able to comply with its obligations under the DPA.  In addition, each employee is responsible for:

    • Checking that any personal data that s/he provides to us is accurate and up to date;
    • Informing us of any changes to information previously provided, e.g. change of address;
    • Checking any information that we may send out from time to time, giving details of information that is being kept and processed;
    • If, as part of their responsibilities, employees collect information about other people or about other employees, they must comply with this policy. This includes ensuring the information is processed in accordance with the DPA, is only processed for the purposes for which it is held, is kept secure, and is not kept any longer than is necessary;
    • Staff who misuse personal information will be subject to the organisation’s disciplinary procedure.
    • Follow any specific instructions or procedures around particular aspects of data protection (for example, on IT procedures)

    Employees are reminded that the DPA does not just apply to records held relating to our employees, but also to any service user files/records.  Information stored on service users should be reviewed regularly to ensure it is accurate and up to date.  All documents, whether hand written or stored in emails (current or deleted) are potentially disclosable in the event of a request from an employee or service user.

     

    1. Data Security

    The need to ensure that data is kept securely means that precautions must be taken against physical loss or damage, and that both access and disclosure must be restricted. All staff are responsible for ensuring that any personal data which they hold is kept securely and that personal information is not disclosed either orally or in writing or otherwise to any unauthorised third party. Specifically staff must:

    • Store electronic information only on Sight Concern computers, drives or databases
    • Password protect any documents which contain personal information
    • Not store any personal data on removable memory (e.g. usb sticks), mobile phones or other portable devices
    • Store paper files containing personal data only in locked storage i.e. filing cabinets, secure metal storage boxes
    • Share personal data only with those they are authorised to
    • Report immediately any loss of data or potential access to data by unauthorised individuals

     

    1. Publication of Information

    Information that is already in the public domain is exempt from the Act.  This would include, for example, information on staff contained within externally circulated publications such as websites, brochures and other sales and marketing aids. Any individual who has good reason for wishing details in such publications to remain confidential should contact the Chief Executive Officer.

     

    1. Subject Consent 

    Due to the nature of our work often being with Vulnerable Adults, and to ensure best practice, we will require explicit written consent where it is possible to obtain it. For people who are unable to sign we will seek to obtain explicit consent through other formats which may include either someone signing on behalf of a client or by recording an audio consent in digital format. Explicit consent is also required to hold data for marketing/fundraising purposes, and the charity will develop systems to ensure that this consent is properly given and recorded. Information about an individual will only be kept for the purposes for which it was originally given.

     

    1. Retention and Disposal of Data

    All employees are responsible for ensuring that information is not kept for longer than necessary. Please refer to the Privacy Policy for more information on retention periods. If you are unsure if you should be retaining data please ask the Chief Executive Officer. 

     Documents containing any personal information will be disposed of securely.

     

    1. Implementation, Monitoring and Review of this Policy 

    The Chief Executive Officer has overall responsibility for implementing and monitoring this policy, which will be reviewed on a regular basis following its implementation (at least annually) and additionally whenever there are relevant changes in legislation or to our working practices.

    Any questions or concerns about the interpretation or operation of this policy should be taken up in the first instance with the Chief Executive Officer, who is responsible for ensuring compliance with the Data Protection Act and implementation of this policy.

    This policy is not contractual but indicates how Sight Concern Worcestershire   intends to meet its legal responsibilities for data protection.  Any breach will be taken seriously and may result in formal disciplinary action. 

    Any employee who considers that the policy has not been followed in respect of personal data about themselves should raise the matter with his/her line manager or the Chief Executive Officer.

    Policy on Retention and Disposal of Data

     

    1. Policy Statement

    The purpose of this policy is to detail the procedures for the retention and disposal of information to ensure that we carry this out consistently. All employees are responsible for ensuring that information is not kept for longer than necessary. This policy outlines the retention periods for data that Sight Concern holds. Records should be kept for as long as they are needed to meet the operational needs of the charity, together with legal and regulatory requirements. If you are unsure if you should be retaining data, please ask the Chief Executive Officer. 

     

    Destruction

    Non-sensitive information – can be placed in a normal rubbish bin

    Confidential information – crosscut shredded, pulped, burnt or passed to an authorised confidential shredding company

     Highly Confidential information – crosscut shredded, pulped, burnt or passed to an authorised confidential shredding company

     Electronic equipment containing information – destroyed using a hard drive eraser and for individual folders, they will be permanently deleted from the system.

     Destruction of electronic records should render them non-recoverable even using forensic data recovery techniques.

     

    Client Records

    Record Type

    Retention Period

    Authority

    Client records

    Records should be retained for a reasonable period of time (for example 3 years) after client has left the provision

     

    Limitation Act 1980, The Statute of Limitations (Amendment) Act 1991

     

    Normal limitation rules mean that an individual can claim for negligently caused personal injury up to 3 years after, or deliberately caused personal injury up to 6 years after the event.

    NHS Low Vision Patient Records

    10 years after they were last seen, even if the patient has subsequently died.

    Association of Optometrists Guidance

     

     

     

     

    Personnel Records

    Record Type  

    Retention Period

    Authority

    Personnel files and training records (including disciplinary records and working time records)

    6 years after employment ceases

    Chartered Institute of Personnel and Development

    Application forms and interview notes (for unsuccessful candidates)

    1 year

    Chartered Institute of Personnel and Development

    Disclosure Barring Check

     

    This includes everyone working and volunteering

     

     

     

     

     

     

    6 years after employment ceases

     

     

     

     

     

     

    DBS Code of Practice: Retain the following after certificate is destroyed –

    ·       the date of issue of a Disclosure

    ·       the name of the subject

    ·       the type of Disclosure requested

    ·       the position for which the Disclosure was requested

    ·       the unique reference number of the Disclosure

    ·       the details of the recruitment decision taken

    Adult Protection – Allegation against anyone involved within the organisation (paid or unpaid)

     

    (store in person’s confidential file and a copy given to the individual)

    Retained on file, including people who leave the organisation, at least until the person reaches normal retirement age, or for 10 years if that is longer

    Records of the allegation must be clear and comprehensive, detailing:

    ·       Any allegations made

    ·       Details of how allegations were followed up and resolved

    ·       Any action taken

    ·       Decisions reached

     

     

    Salary Related Employee Records

    Record Type  

    Retention Period

    Authority

    Wage/salary records (including overtime, bonuses and expenses)

    7 years

    Taxes Management Act 1970

    Statutory Maternity Pay (SMP) records

    3 years after the end of the tax year in which the maternity period ends

    The Statutory Maternity Pay (General) Regulations 1986

    Statutory Sick Pay (SSP) records

    3 years after the end of the tax year to which they relate

    The Statutory Sick Pay (General) Regulations 1982

     

    Income tax and National Insurance returns/records

    At least 3 years after the end of the tax year to which they relate

    The Income Tax (Employments) Regulations 1993

     

    Redundancy details, calculations of payments, refunds, notification to the Secretary of State

    6 years after the employment ends

    Chartered Institute of Personnel and Development

     

    Health and Safety

    Record Type

    Retention Period

    Authority

    Staff accident records (for organisations with 10 or more employees)

    3 years after the date of the last entry (there are separate rules for the recording of accidents involving hazardous substances)

    Social Security (Claims and Payments) Regulations 1979

     

    Records of any reportable death, injury, disease or dangerous occurrence

    3 years after the date on which it happened

    The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR)

    Accident/medical records as specified by the Control of Substances Hazardous to Health Regulations (COSHH)1999

    40 years from the date of the last entry

    The Control of Substances Hazardous to Health Regulations 1999/2002 (COSHH)

    Assessments under Health and Safety Regulations and records of consultations with safety representatives and committees

    Permanently

    Chartered Institute of Personnel and Development

     

    Finance and Administration

    Record Type

    Retention Period

    Authority

    Accounting records

    6 years for charities

    Section 386 of the Companies Act 2006

    Charities Act 1993/2006

    Complaints records

    3 years from the date of the last record.

     

    Limitation Act 1980, The Statute of Limitations (Amendment) Act 1991

     

    Insurance liability documents

    10 years from the date that a claim was last made or from the date that the cover for the associated Specification ceases, whichever is the later

    Health and Safety Executive

     

    Minutes/minute books

    10 years from the date of the meeting for companies

    6 years from the date of the meeting for Charitable Incorporated Organisations

    Companies act 2006

     

     

    The Charitable Incorporated Organisations (general) Regulations 2012

     

     

     

    Implementation, Monitoring and Review of this Policy

    The Chief Executive Officer has overall responsibility for implementing and monitoring this policy, which will be reviewed on a regular basis following its implementation (at least annually) and additionally whenever there are relevant changes in legislation or to our working practices.

    Any questions or concerns about the interpretation or operation of this policy should be taken up in the first instance with the Chief Executive Officer, who is responsible for ensuring compliance with the Data Protection Act and implementation of this policy.

    This policy is not contractual but indicates how Sight Concern Worcestershire   intends to meet its legal responsibilities for data protection.  Any breach will be taken seriously and may result in formal disciplinary action. 

    Any employee who considers that the policy has not been followed in respect of personal data about themselves should raise the matter with his/her line manager or the Chief Executive Officer.

     

     

    Sight Concern Worcestershire

     

    Registered Charity: 1136716 

    Company number: 07258623

    The Bradbury Centre
    2 Sansome Walk
    Worcester
    Worcestershire
    WR1 1LH