Digital Technology

Technology support service

Are you unsure about what digital technology is all about? Do you want to understand or explore a bit more about what technology is available that could help you? Are you struggling with your own equipment?

There are many ways in which technology can help blind and partially sighted people be more independent. We are here to support people to understand and learn how to use new and potentially life-changing technology; computers, the web, or mobile phones, GPS and orientation aids, voice activated systems and more. We are here to help to make technology work for you.

Being able to read my mail independently and confidently identify food/ I can’t express how much this service has transformed my life.

(Brian, Sight Concern Worcestershire client)

Advice and guidance

We offer telephone and email support, as well as face to face appointments at the Bradbury Centre in Worcester. We can show you how a few simple changes, such as enlarging the text, adjusting the resolution, choosing a different colours, or using text-to-speech or voice recognition tools can help you to use your computer or mobile device in the way that you want.

We can help you to explore the accessibility features on your iPad, phone, Google mini or Alexa. We can also help you to find out more about useful apps or equipment or with any other questions that you may have. We can troubleshoot if a piece of equipment has gone wrong.

We might not be able to fix this, but we will use our knowledge and contacts to find a solution to offer you.

Equipment

There are many pieces of equipment available to help with carrying out day to day tasks. If you wish support to purchase items or equipment our Advice and Support Officers can visit you at home, to provide advice of what is available and to help you purchase items. They can also help set up simple items of equipment.

We have some equipment on display at the Bradbury Centre, but these items are for demonstration and are not for sale. We can put you in touch with suppliers to buy direct. If you wish to visit our equipment resource room, please make an appointment. Our staff are part time, and we want to make sure that we have someone available who has the right level of training to assist you. Please contact us if you’d like to find out more.